EVOLVE FROM WITHIN

The ISO 9001:2008 norm aims to improve customer satisfaction through a company’s continuous improvement of its processes. The certification allows companies to:

At the present time, we’re able to comfortably say that the wave of innovation that is sweeping across the financial sector in Latin America is sure to bring profound changes in the way we do business, and even the way we behave as a society. New technologies will either weaken or strengthen established financial institutions (like Banks, for one); it is yet to be seen which institutions will flounder and which will survive. Traditional, established banks will benefit from a series of advantages through these changes, but will also see their weaknesses exposed. In this article, we’ll discuss what banks can do to ride this innovation wave, what intrinsic benefits they’ll enjoy given their current position, and what disadvantages these benefits entail.